Troubleshooting an sd card – Dell PowerEdge R415 User Manual

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Troubleshooting Your System

Troubleshooting an SD Card

CAUTION:

Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.

1 Enter the System Setup program and ensure that the internal SD card port

is enabled. See "Integrated Devices Screen" on page 64.

2 Turn off the system, including any attached peripherals, and disconnect

the system from the electrical outlet.

3 Open the system. See "Closing the System" on page 83.
4 Reseat the SD module cable. See "Removing a VFlash Media Card" on

page 116 and "Installing a VFlash Media Card" on page 117.

CAUTION:

If the Redundancy option is set to Mirror Mode in the Integrated

Devices screen of the system setup, you must follow the instructions in step 5 to
step 9
to avoid loss of data. If the Redundancy option is set to Disabled, proceed to
step 10.

NOTE:

When an SD card failure occurs, the internal dual SD module controller

notifies the system. On the next reboot, the system prompts you with a message

indicating the failure.

5 If SD card 1 has failed, remove the card from SD card slot 1. See

"Removing a VFlash Media Card" on page 116. If SD card 2 has failed,

install a new SD card in SD card slot 2 and proceed to step 8.

6 Remove the card present in SD card slot 2 and insert it into SD card slot 1.

See "Removing a VFlash Media Card" on page 116 and "Installing a VFlash

Media Card" on page 117.

7 Insert the new SD card into SD card slot 2.
8 Close the system. See "Closing the System" on page 83.
9 Turn on the system and attached peripherals and check if the SD card is

functioning.

10 Insert a different SD card that you know works properly.

R415HOM.book Page 160 Friday, September 24, 2010 9:37 AM

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