Solving problems described by lcd status messages, Removing lcd status messages – Dell PowerVault 775N (Rackmount NAS Appliance) User Manual

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E13F8

HOST TO PCI BUS

E13F8

MEM CONTROLLER

Faulty or improperly installed

memory module; faulty system

board.

Ensure that the memory modules are

properly installed. If the problem

persists, replace the faulty memory

module(s) (see "

Memory Modules

").

If the problem persists, replace the

system board (see "

System Board

").

E1580

POWER CONTROL

Faulty system board.

Replace the system board (see

"

System Board

").

E20F1

OS HANG

Operating system watchdog timer

timed out.

Restart your system. If the problem

persists, see your operating system

documentation.

EFFF0

RAC ERROR

Remote access controller firmware

failure; faulty system board.

Replace the expansion-card riser

board (see "

Expansion-Card Riser

Board

").

EFFF1

POST ERROR

BIOS error.

Update the BIOS firmware. Download

the latest firmware from the

Dell | Support website at

support.dell.com.

EFFF2

BP ERROR

Faulty or improperly installed

backplane board.

Ensure that the interface cables are

securely connected to the SCSI

backplane board. If the problem

persists, replace the backplane board

(see "

SCSI Backplane Board

").

Solving Problems Described by LCD Status Messages

When a single message appears on the status LCD, locate the code in

Table 3-9

and perform the suggested corrective action.

The code on the LCD can often specify a very precise fault condition that is easily corrected. For example, if the code
E0280 MISSING VRM 2

appears, you know that a microprocessor is installed in socket 2, but the VRM for that microprocessor

is either improperly installed or missing.

In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series

of messages indicating multiple voltage faults, you might determine that the problem is a failing power supply.

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed

when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD displays

the fault; when the temperature returns to the acceptable range, the message is removed from the LCD. For other faults, you

must take action to remove the message from the display:

Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

Chassis intrusion — When you remove the cover, the system assumes that you are servicing the bad component; the

LCD clears when you replace the cover.

Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds,

reconnect the power cable, and restart the system.

Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state.

Messages will reappear under the following conditions:

The sensor returns to a normal state but fails again, resulting in a new SEL entry.

The system is reset and new error events are detected.

A failure is recorded from another source that maps to the same display entry.

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