Dell PowerVault TL1000 - Manual (Page 120)

Customers can frequently resolve a simple problem themselves by with the
information found in “Diagnosing a problem” on page 6-3. If the problem is
unrecoverable, the customer must contact Dell Technical Support (see “Contacting
Dell technical support” on page 7-2).
Library error message content
When a library event occurs, the event is logged in to flash memory on the Library
Control Board.
The library error log is viewed on the Operator Panel by selecting Service > View
Error Status
. The log lists all of the library error messages in the order in which
they occurred, starting with the most recent at the top.
The Web User Interface can display a log history summary of information,
warning, and error events that occurred by selecting Service Library > Operator
Interventions
. The summary can be filtered to display the operator intervention
log for a specific hardware component and specific event levels. The log is stored
in memory on the Library Control Board. When the memory buffer is full, new
events overwrite the oldest events. The log is not cleared from memory when
power is turned OFF. The information that is displayed in the Detail panel for the
selected operator intervention event consists of:
v Index number of the event
v Date the event occurred
v Time the event occurred
v Unit in the library where the event occurred
v Event level
v Description of the event
The Web User Interface can also display a log history summary of errors that
occurred by selecting Service Library > View Library Logs. The error log is
displayed with sense data information. The summary can be filtered to display
errors with specific sense data code types. The information that is displayed in the
Detail
panel for the selected error consists of:
v Index number of the error
v Date and time the error occurred
v Error code
v Description of the error
6-2 Dell PowerVault TL1000 Tape Autoloader User's Guide
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