Dell PowerVault TL1000 - Manual (Page 126)

Installation and configuration problems
Problems that are encountered during the installation of the library are caused by
improper application software configuration errors or an incorrectly configured
operating system. If the application software that you are using is not
communicating with the library after installation, check:
v Accessor locking screw : Ensure that the accessor locking screw on the rear panel
of the library is removed before the library is powered ON. See “Removing the
accessor locking screw” on page 3-7.
v HBA LUN 0/1 support : A single ID addresses both drive and library since the
drive is LUN 0 and the library is LUN 1. These models require an HBA that
supports LUN scanning, which must be enabled at the HBA. See “Logical Unit
Number (LUN) scanning” on page 1-9.
v Cable connections : Ensure that there are no bent pins on cables and that all
connections are securely fastened.
v SAS cables and interposers : Ensure that SAS cables and interposers (if any) are
properly attached. See “Connecting the Host Interface cables” on page 3-8.
v Backup application installation : Refer to the documentation included with your
backup application software for instructions on how to verify installation.
v Device driver installation : Ensure that the correct device driver, if applicable, is
installed for the library.
Note: Many backup applications use their own drivers for the library and drive.
Before a driver is installed, make sure that it is not in conflict with the
software. Contact your backup application vendor for this information.
Review the information in Chapter 3, “Installation and configuration,” on page 3-1
to determine whether a step was missed or misread.
If you are still experiencing difficulty with installing or configuring your library,
see “Contacting Dell technical support” on page 7-2.
Important: Do not disassemble the library. The warranty on your library is voided
if the unit is disassembled without the approval of Dell Technical
Support.
Interpreting front panel LEDs
Light emitting diodes (LEDs) on the front panel of the library provide a visual
indication about the status of certain library components. The LEDs can
communicate that a problem exists when operator interventions cannot.
Figure 6-1. Front panel LEDs
6-8 Dell PowerVault TL1000 Tape Autoloader User's Guide
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