Troubleshooting a storage controller – Dell DX6000 User Manual
Page 169
Troubleshooting Your System
169
5 Restart the system, enter the System Setup program, and verify that the
controller is enabled and the drives appear in the System Setup program.
See "Using the System Setup Program and UEFI Boot Manager" on
page 57.
If the problem persists, see "Troubleshooting a Storage Controller" on
Troubleshooting a Storage Controller
.
NOTE:
When troubleshooting a PERC controller, also see the documentation for
your operating system and the controller.
1 Run the appropriate online diagnostic test. See "Using Online Diagnostics"
2 Enter the System Setup program and ensure that the PERC controller is
enabled. See "Using the System Setup Program and UEFI Boot Manager"
3 Restart the system and press <Ctrl><R> for a PERC controller to enter
the configuration utility program:
See the controller's documentation for information about configuration
settings.
4 Check the configuration settings, make any necessary corrections, and
restart the system.
CAUTION:
Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
5 Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.
6 Open the system. See "Opening the System" on page 83.
7 Ensure that the controller card is firmly seated into the expansion-card
connector. See "Installing the Integrated Storage Controller Card" on