CANOGA PERKINS 9145E NID Software Version 3.0 - Manual (Page 4)

9145E NID Software User’s Manual Preface
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What is New in This Document
The following changes have been made since this document was last released:
• Information that was added:
• Section 4.4.7 Throughput Test.
• Chapter 11 with Service OAM
• Information that was changed:
• None. This is the first release of this software version.
For further information, refer to the release notes.
Optional Applications
The Performance Monitoring (PM), Service Availability Monitoring (SAM) and Protected Link
Performance Monitoring (PLPM) are optional features that allow in-service monitoring of the
performance attributes. Those performance attributes can be used to establish a Service Level
Agreement (SLA) with different customers.
Performance Monitoring - is an optional feature in the 9145E that allow computing of
performance attributes within a service instance. Those performance attributes are Delay,
Jitter, and Frame Loss Ratio.
Service Availability Monitoring - The Service Availability Monitoring optional feature
monitors the availability of service instance.
Protected Link Performance Monitoring - Protected Link Performance Monitoring
(PLPM) is a feature that allows two 9145E NIDs that are deployed on a protected link to be
able to participate in Performance Monitoring and Service Availability Monitoring.
For details about these optional features, refer to the Performance and Collection System (PCS)
manual, P/N 6912641.
Contacting Technical Support
Contact Canoga Perkins technical support (800-360-6642), or your 9145E support supplier, for
hardware and software support, including product repairs and part ordering. Please have the
following information available:
• NID model and serial number
• NID software version
• Detailed description of the problem and specific questions
• Details from messages in system log (if available)
• Description of any troubleshooting steps already performed and results