Interlogix Concord Express Installation Manual - Manual (Page 88)

Chapter 3
82 Concord Express Installation Instructions
Note
: If the sensor/touchpad is not tested after battery replacement, the
system continues to show a low battery condition since that was the last
signal it received from the device. Testing the sensor/touchpad with new
batteries allows the panel to receive a signal with good battery information.
Wireless Sensor Zones
System doesn’t respond (in sensor test or when armed) when sensor is tripped.
1. Verify that panel loop antenna is installed up into antenna housing mounted
on top of panel cabinet.
2. Check that the wireless sensor battery is installed.
3. Check the sensor battery for low voltage. Replace batteries if necessary.
4. Use an RF Sniffer (60-401) to verify that sensor is transmitting.
5. Sensor is not learned into panel memory. Enter installer/dealer program mode
and use the LEARN SENSORS menu to add the sensor into memory.
Sensor reports trouble condition.
1. Sensor tamper switch is tripped—sensor cover is off, not latched securely, or
sensor is not mounted securely. Secure sensor mounting and/or cover, then
trip sensor to clear the condition.
2. Check the sensor battery for low voltage. Replace batteries, if necessary.
Touchpad indicates [SENSOR #] SUPERVISORY.
1. Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is
not transmitting, check battery for low or no voltage and replace.
2. Change mounting position of sensor (from horizontal to vertical or vice versa)
and test sensor several times for consistency.
3. Sensor signal is not reaching panel/receiver because sensor is too far away.
Remove sensor from mounted location and test from other locations. Mount
sensor in area where signal can reach panel/receiver.
Smoke sensor beeps once every minute.
• Sensor batteries are getting low. Replace batteries.
Note : System Sensor smoke sensors (model RF2300) don’t transmit a low
battery signal to the panel/receiver until battery voltage drops to within a
range of 4.7 to 5.4 VDC. The sensor sounds beeps to notify occupants that
the sensor batteries need replacing, but the sensor does not transmit a low
battery signal to the panel until the next supervisory signal (69 minutes later).