American Time SiteSync IQ - Manual (Page 58)

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©American Time
Troubleshooting CDMA
Glossary
Appendix
Tr
oubleshooting
Clock
Installation
System Contr
oller
Installation
Intr
oduction
SiteSync IQ Installation Manual
Comm Menu
Enter User Lock:
____
PROG=Exit OK=Enter
CDMA Time Menu
Enter CDMA Bias
Bias + 1:00
OK=Accept
CDMA Time Menu
CDMA: Enabled
1=Enable Signal
2-Disable Signal
CDMA Time Menu
Choose
1=Signal Status
2=Enable Disable
If you receive “No Signal Last Reception” message, follow these troubleshooting steps:
1. Check the antenna connection to the SiteSync IQ System Controller. Make sure the antenna is securely attached and
that it is not damaged.
2. Check for CDMA cellular reception in the location of the SiteSync IQ System Controller. The easiest way to do this is to check
the signal strength indicator on a Verizon Wireless, Sprint or Alltel cell phone (USA).
3. Relocate the SiteSync IQ System Controller to an area with CDMA reception.
4. Move the SiteSync IQ System Controller away from high voltage equipment.
If you receive incorrect time after attempting a sync, follow these troubleshooting steps:
1. If your location is by a time zone border, a bias may be needed to set the time. To set the bias, follow these instructions:
a. Press
P42 .
b. Use the keypad to enter the User Lock.
Press O
c. Press 1 to enable CDMA.
d. Using the keypad, enter a CDMA bias.
Press O
If the problem cannot be resolved after following these steps, please call Technical Support at American Time at 800-328-8996.