American Time SiteSync IQ - Manual (Page 63)

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© American Time
SiteSync IQ Installation Manual
Clock Troubleshooting
Wireless Digital Clock Troubleshooting
1. If all clocks are not synchronizing:
a. Review System Controller troubleshooting.
b. Contact American Time Technical Support at 800-328-8996.
2. If only some clocks are not synchronizing, continue with the troubleshooting steps.
3. Confirm signal:
a. Adjust time to an incorrect setting by pressing SET1 and SET2 buttons on the back of the digital clock.
n Note: American series has signal indicator dot in the lower right corner of the clock display or colon dots flash when
wireless time update signal is received.
b. Wait until the top of the minute and verify time synchronizes to the System Controller.
4. Move the clock closer to the transmitter or to an area where another clock is working (if poor signal coverage is
suspected) and reset the clock time per digital clock troubleshooting (Step 3 above).
If the problem cannot be resolved after following these steps, please call Technical Support at American Time at 800-328-8996.
Glossary
Appendix
Troubleshooting
Clock
Installation
System Contr
oller
Installation
Intr
oduction
American Series
Signal Indicator: Blinks On/Off whenever the wireless time
update signal is received
Colons: Blink Off/On whenever the wireless time update signal is
received