2 product repair, Figure 2-14, Serial number and product id on top side – Artesyn ATCA-9305 User's Manual (May 2014) User Manual
Page 68
Setup
ATCA-9305 User’s Manual (10009109-07)
68
Whether your board has been customized for options such as a higher processor speed or
additional memory
License agreements (if applicable)
2.4.2
Product Repair
If you plan to return the board to Artesyn Embedded Technologies for service, visit
o obtain a Return Merchandise Authorization (RMA) number. We will ask
you to list which items you are returning and the board serial number, plus your purchase order
number and billing information if your ATCA-9305 hardware is out of warranty. Contact our
Test and Repair Services Department for any warranty questions. If you return the board, be
sure to enclose it in an antistatic bag, such as the one in which it was originally shipped.
Please put the RMA number on the outside of the package so we can handle your problem
efficiently. Our service department cannot accept material received without an RMA number.
Figure 2-14 Serial Number and Product ID on Top Side