Canon imagePROGRAF TX-3100 36" Printer with Basket - Manual (Page 1019)

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Cause
Cannot cut paper for one of the following reasons.
• Paper that has been cut remains on the output guide.
• There is a foreign object near the output slot that is obstructing the cutter blade.
• The paper is not being used under the recommended usage conditions.
• The paper in use cannot be used with
Automatic cut .
What to Do
• Paper that has been cut remains on the output guide •
Follow the steps below to resume printing.
1. Lift up the release lever and remove the paper.
2. Load the paper.
3. Lower the release lever.
4. If "
There is a job which has not been printed yet. Do you want to print this job? " appears on 4.
the touch screen, tap Yes .
Printing will resume, starting from the page on which the error occurred.
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
• A foreign object near the output slot is obstructing the cutter blade •
Follow the steps below to resume printing.
1. Open the top cover and remove any foreign objects.
2. If "
There is a job which has not been printed yet. Do you want to print this job? " appears on 2.
the touch screen, tap Yes .
Printing will resume, starting from the page on which the error occurred.
• Paper not being used under the recommended usage conditions •
Every paper type has different recommended conditions of use. Use all paper under its recommended
usage conditions.
See the media information list for recommended usage conditions.
Paper Information List
• The paper in use cannot be used with Automatic cut •
Set the roll paper cutting method to User cut and cut the roll paper with a cutting implement such as
scissors.
Specifying the Cutting Method for Rolls
See the media information list for paper types that can be used with Automatic cut .
Paper Information List
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