Canon imagePROGRAF TX-3100 36" Printer with Basket - Manual (Page 762)

Roll paper cannot be inserted into the Paper Feed Slot
Check 1 Is the roll paper curled?
Straighten out curls and reload the roll.
Check 2 Is paper jammed in the feed slot?
Remove the jammed paper.
Remove Jammed Roll Paper
Remove a Jammed Sheet
Note
• You cannot load a roll paper and sheets on the printer at the same time.
Check 3 Check that the correct paper source has been selected.
Tap Paper Setting Display in the touch screen menu, and then select the paper source.
Check 4 Is the roll unit in Take-up mode when feeding from the roll unit?
Select Roll unit use settings in the touch screen menu, and set it to paper feed mode.
Switching Roll Unit Modes
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