Canon imagePROGRAF TA-20 MFP 24" Large Format Printer with L24ei Scanner and Stand Kit User Manual
Page 690

Cutter Blade Does Not Work While Cutting Is in Progress
Check 1
Does a message appear on the touch screen?
If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen.
Remove the paper and try printing again.
Check 2
Make sure the cutter blade can cut paper used currently.
Select
User cut
for
Cutting mode
in the touch screen menu and cut the roll paper with a cutting implement such
as scissors.
Specifying the Cutting Method for Rolls
Check 3
Check the setting value for
Cut speed
.
Selecting slower value may enable the cutter blade to cut paper.
Select
Paper settings
>
Advanced
on
Paper menu
in the touch screen menu, and change the
Cut speed
setting.
Menu Structure
Paper-related settings
Check 4
Is the edge of the cutter blade blunt?
Replace the cutter blade.
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