Mitel SX-2000 - Manual (Page 112)

SX-200 General Information Guide
98 Revision A 50003510
Notification options may be changed by the system administrator. They may also be modified
by the mailbox owner if permission is granted by the system administrator. In addition to the
notification type, the phone number and schedule are configurable. The schedule determines
whether paging occurs
• Around the clock, regardless of the business schedule
• Only during open business hours
• Only during closed business hours
• Never (disabled until the schedule is changed to one of the three previous schedule
options).
Finally, a mailbox may be configured to do non-MWI notification only in response to urgent
messages (as opposed to all messages).
By default, a busy or no answer condition detected on a notification call will result in two
additional retries occurring at 15 minute intervals. All notification results are posted to the system
log file.
Outside Message Notification Calls: The administrator will configure a trunk access code for
use in all outside notification calls. The trunk access code will control the lines to be used for
notification.
Distribution Lists, Broadcast Message: Allows four system-wide and five (per mailbox) personal
distribution lists as well as a broadcast message facility to deliver a message to all mailboxes.
New mailbox Tutorial: The system will guide the user through the steps required for initial
configuration of mailbox, including specification of a (non-default) passcode and recording of
a personal greeting and name.
Mailbox Types: Four mailbox types are available:
• Extension - the auto-attendant will transfer a caller to the mailbox’s associated extension.
If the called party is busy or does not answer, the caller will be prompted to leave a message
in the mailbox. The extension mailbox may be linked to other mailboxes for transfer only
(dual mailboxes). This permits the caller to transfer to other mailboxes in the same
department.
• Message-Only - the auto-attendant will not attempt a transfer but will immediately prompt
the caller to leave a message in the mailbox.
• Transfer-Only - the auto-attendant will transfer a caller to the mailbox’s associated exten-
sion. but will not take a message if the called party is busy or does not answer.
• Information-Only - the auto-attendant will only play the mailbox greeting; no transfer or
prompt to leave a message will occur.