Mitel SX-2000 - Manual (Page 208)

SX-200 General Information Guide
194 Revision A 50003510
Tenanting
Using the tenanting feature, up to 25 small businesses, or departments of a larger business,
can share the services of an SX-200 EL/ML system. Each tenant can be provided with
customized features and services.
Toll Control
The Toll Control feature forms part of the Automatic Route Selection (ARS) feature. It allows
the system to restrict external calls placed by designated groups of extensions. This may mean
denying all outside calls, denying calls to specific locations, denying calls over expensive routes,
or any combination of these. See Automatic Route Selection (ARS) and Class Of Restriction
(COR).
Tone Demonstration
The tone demonstration feature familiarizes users with the tones the system generates. This
feature also allows SUPERSET telephone users to adjust ringer volume and pitch.
Tone Plans
Numerous tones can be generated when dialing telephone numbers. To accommodate these,
the system loads the required country tone plan from the PCMCIA card. Separate software
loads containing the required tone plans are available. Loading the appropriate software allows
the system to operate in countries that do not use the North American tone plan. Available tone
plans include: North America, Malaysia, Taiwan, Hong Kong, and Mexico.
Traffic Measurement
Traffic measurements can be made on SX-200 EL and SX-200 ML systems. The results are
printed through a printer port (see Printer / Terminal Support). Traffic measurements include
totals for
• Console activity
• System activity
• DTMF, pseudo DTMF, and CLASS Receiver activity
• DTRX Calls
• Feature activity
• Guest Room activity
• Hunt Group activity
• Line and Trunk activity
• PCM Channel activity
• Trunk activity
• Trunk group activity.
Information is accumulated during a user-programmed time period, and is then available for
output. Programming is done from the Maintenance Terminal or from the Attendant Console.