Mitel SX-2000 - Manual (Page 36)

SX-200 General Information Guide
22 Revision A 50003510
For computerized control and monitoring of Hotel/Motel functions, the system can interface to
a property management system (PMS).
Hotel/Motel and Front Desk Terminal functions are mutually exclusive with Property
Management System (PMS).
Assisted Living
Mitel Networks 6451 Intelligent Dispatch is a PC software application that provides the ideal
alarm messaging system for Assisted Living Centers with less than 250 rooms. The messaging
system sends telephone, pull cord, and door alarms from extended care residents to
wired/wireless telephones or pagers of the nurses/caregiver.
The nurses/caregivers can
• Provide immediate care 24-hours a day
The management can
• Provide a discrete alarm system
• Provide alarm logs
• Ensure constant supervision
• Increase staff efficiency
Mitel Networks 6451 Intelligent Dispatch ensures a superior alarm system by using Guardian;
a safety net for the alarm messaging system. Guardian provides a constant watch and flags
any malfunctions in the system and in the devices being monitored.
Mitel Networks 6451 Intelligent Dispatch supports the following alarm types:
• Telephone Timer Alarm
The Telephone Timer alarm generates when the telephone of the resident is in the following
states:
- Off-hook and nothing dialed in a specified time period
- Off-hook, incomplete dialing, and idle for a specified time period
- On hold for a specified time period
- Abnormal states (re-order tone) for a specified time period.
The Telephone Timer alarm does not generate if the telephone is in a connected state or
if the telephone is on-hook.
• Emergency 911 Alarm
The Emergency 911 alarm generates when a resident or an attendant dials 911. This
alarm notifies staff of an emergency, so the appropriate actions can take place.
• Assistance Required Alarm (pull cords)
The Assistance Required alarm generates when a pull cord is pulled. This alarm will remain
active until the pull cord is put back to its normal state.