Feature capacities – Mitel SX-2000 User Manual
Page 229
Specifications
50003510
Revision A
215
Feature Capacities
The SX-200 EL and SX-200 ML systems offer a wide range of features through software
packages. These are outlined in the Features Description section of this guide. A full description
appears in the E-docs under Program Features. Maximum capacities that apply to system
features are listed in the following table.
Feature Capacities
Feature
SX-200 EL/ML
Limitations
Maximum number of simultaneous calls - 2 cabinet configuration
- 7 cabinet configuration
90
248
Maximum number of speech paths or channels used by any call
any call with DTMF
2
3
Maximum number of simultaneous consultations
5
Maximum number of simultaneous add-on (3-way) calls
5
Maximum number of simultaneous station-controlled conference calls
5
Maximum number of parties in conference at one time
5
Maximum number of calls that can simultaneously be camped on to a station,
trunk group, or hunt group
247
Maximum number of simultaneous callbacks that can be enabled
100
Maximum number of simultaneous call forwards that can be enabled
650
Maximum number of simultaneous “Dial 0” calls
48
Maximum number of ONS telephones ringing simultaneously per bay
32
Maximum number of messages queued in the system
750
Maximum number of hunt groups
99
Maximum number of hunt groups in ACD
99
Maximum number of ACD agents that may be defined
999
Maximum number of active agents in ACD per bay
25
Maximum number of calls that can be simultaneously connected to
Music-on-Hold
unlimited
Maximum number of stations in a station hunt group
50
Maximum number of stations in a call pickup group
50
Maximum number of dial call pickup groups
50
Maximum number of trunks assignable to night stations
200
Maximum number of trunks in a trunk group
50
Maximum number of trunk groups
50
Maximum number of calls that can override a given extension
1
Maximum number of attendant consoles
11
Maximum number of attendant consoles on a Digital Line Card
4
Maximum number of calls that can be simultaneously held by one attendant
8
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