Mitel SX-2000 - Manual (Page 176)

SX-200 General Information Guide
162 Revision A 50003510
Hotel/Motel - Attendant Message Waiting Setup and Cancel
A message waiting indication can be left for a guest room. The setting and clearing of a message
waiting for a room can be recorded on a system printer. A single line printout is generated,
giving the room number, date, time and status change. See Single Line Reports.
Hotel/Motel - Audits
An Audit is a printed report that gives a record of guest room activities or conditions. There are
several types of audits. Most are requested by the Attendant, but one (the Auto Room Status
Conversion/Auto Wakeup Print) is programmed to be printed automatically each day.
The kinds of audits available are
• Message Register
• Room Status
• Room Type
• Wakeup
• Wakeup/Room Condition.
Message Register Audit: This feature allows the Attendant to print the message register for
all rooms with a message register count greater than zero. These rooms are listed in the audit
report in order of room number (lowest to highest). See Message Register.
Room Status Audit: This feature allows the Attendant to request a report of the current status
of all guest rooms. The Attendant Console produces one audit containing information on all
rooms. The Front Desk Terminal can produce two types of Room Status Audits: Room
Occupancy Audits and Room Condition Audits. These audits can be requested by room type,
or for all rooms. See Room Occupancy and Room Condition. Each audit (Console or Front
Desk Terminal) also shows the call restriction status of the room and whether there is a maid
in the room. See Call Restriction on and Maid in Room Status.
Room Type Audit: This feature allows the Attendant to generate a report of all guest rooms
of a particular type, giving their room number, occupancy and whether there is a maid in the
room. This report can only be generated from a Front Desk Terminal.
Wakeup Audit: This audit indicates all guest rooms having wakeup calls enabled. The
Attendant Console and the Front Desk Terminal generate identical reports.
Wakeup/Room Condition Audit: The system is programmed through CDE to print a report
of all guest rooms having wakeup calls enabled, automatically, at a set time each day. At the
same time it is programmed to change the occupancy and condition of all Occupied/Clean
rooms to Occupied/Dirty.