Mitel SX-2000 - Manual (Page 174)

SX-200 General Information Guide
160 Revision A 50003510
Headset with In-Line Switch Operation
SUPERSET 4000 telephones can be equipped with headsets that have an in-line switch. You
can use this in-line switch to
• Answer an incoming call
• Terminate a call
• Mute the headset microphone.
You can combine headset operation with the auto-answer feature for complete handsfree
operation.
Hold
This feature enables the set user to put the current call on hold and replace the handset or use
the set for other calls. While the call is on hold, the user can select all features usually available
on the set. The call on hold can be retrieved at the telephone that placed it on hold or at another
telephone. This hold feature differs in operation from the Temporary Consultation Hold that
occurs during a Call Transfer. See Transfer. See Add Held and Auto-Hold for set hold features.
See also Attendant Hold Positions.
Hold Reminder
This feature reminds a user that there is a call on hold at the set. The user hears a single burst
of tone at regular intervals until the call is retrieved from hold.
You can program the length of time that the system waits before providing the first reminder
tone, as well as the time interval between the reminder tones.
Holiday Messages
SUPERSET telephones can display a holiday message at Christmas and New Year’s. Each
minute, the holiday message alternates with the usual time and date message that appears on
the SUPERSET telephone display.
Hot Line
Individual sets can be programmed through CDE as hot lines. When the caller goes off hook,
the system automatically dials a preprogrammed internal or external number. This feature is
typically used for accessing taxi dispatchers or help desk operations.
Hotel/Motel (Lodging)
The hotel/motel feature package integrates standard system features with custom hotel/motel
features. The system can also interface with a property management system (PMS). The
hotel/motel and property management features are purchasable options.
The SX-200 EL or SX-200 ML system with LIGHTWARE 17 or greater software can operate
with either the Hotel/Motel Package or the Property Management System package, but not
both packages on the same system.