Mitel SX-2000 - Manual (Page 113)

Peripherals
50003510 Revision A 99
NuPoint Messenger Voice Mail
The NuPoint Messenger voice mail is a full-featured, PC-based voice mail system which
supports a wide range of voice, fax, and data store-and-forward applications. The processor
converts human speech to digital signals and stores them on a hard disc.
Using NuPoint Messenger voice messaging, you can send and receive recorded messages
and faxes from any DTMF telephone anywhere in the world. Fax and voice messages are sent
and received from your personal “mailbox”. This gives you access to information remotely, and
assures you of secure access to your documents. You determine when and where you want
your fax messages to be delivered.
A key feature of the NuPoint Messenger system is its ability to answer your telephone when
you are not available. Calls are forwarded automatically to your voice mailbox. The caller is
given the choice of recording a message, leaving a fax, speaking to someone else, or requesting
personal assistance. When someone has left a message for you, the NuPoint Messenger
system can notify you with a message waiting light or a distinctive ringing pattern to signal that
a new message has arrived. The system will also perform two types of outdial notification:
Message Delivery and Paging.
• Message Delivery - Allows you to define a schedule so that if a message arrives in your
mailbox, NuPoint Messenger will call you at a specific telephone number at a specific time
so that you can retrieve the message.
• Paging - Allows you to define a schedule so that when a message arrives in your mailbox,
NuPoint Messenger notifies your pager.
Other optional features are listed below:
• Call Agent - Adds call processing capabilities to your voice mail system. You can create
automated attendant call processing applications, letting you control the time, destination
and method of each call processing event. You have the option of arranging the presen-
tation of what callers hear and where callers go within the system.
• Auto Wakeup - Allows mailbox users to schedule reminder calls to be directed to specific
telephone numbers.
• Cut-Through Paging - Sends the actual call-back number rather than the mailbox number
to the mailbox user’s pager.
• FaxMemo - Allows the user to send, receive, answer, voice annotate, and distribute fax
messages. It also provides automatic and/or scheduled delivery via facsimile. A FaxMemo
card is required; software is supplied with the NuPoint Messenger system.
• Softkey Support - Allows users of SUPERSET 420, SUPERSET 430, SUPERSET 4025,
SUPERSET 4125, and SUPERSET 4150 telephones to access voice mail features by
using softkeys. Softkey support is available with MITEL Express Messenger and when
NuPoint Messenger has a DNIC connection.