Hotel/motel - check out, Hotel/motel - do not disturb (dnd), Hotel/motel - front desk features – Mitel SX-2000 User Manual

Page 178: Hotel/motel - guest names

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SX-200 General Information Guide

164

Revision A

50003510

The Attendant can assign any of the levels to a particular room. In addition, the system
automatically sets the call restriction for a room to a programmable value when an occupancy
change to either vacant or occupied occurs. On the Front Desk terminal screen, this is called
Call Privilege.

Hotel/Motel - Check Out

The Check Out softkey provides a simple, fast checkout procedure. If the occupancy setting
of the guest room is set to Occupied, one keystroke will

Change the room occupancy field to Vacant

Set the room condition to Dirty

Erase the Guest Name

Turn off Do Not Disturb and Wakeup (if set)

Clear message registers

Apply predefined Call Restrictions to the room telephone.

This feature is available with the Front Desk Terminal.

Hotel/Motel - CLASS (station side) for Analog Telephones

Refer to the feature CLASS for Analog Telephones, page 142.

Hotel/Motel - Do Not Disturb (DND)

The Do Not Disturb feature blocks calls from ringing at a guest’s telephone. Outgoing calls are
not affected. The Attendant can set or clear Do Not Disturb for a guest room telephone, whether
or not the attendant is connected to the guest room phone. A guest can also set and clear Do
Not Disturb from a guest room phone. See Do Not Disturb.

Hotel/Motel - Front Desk Features

The Front Desk features are all accessed through the House Statistics Screen on the Front
Desk Terminal (VT100). This screen appears on start up and contains the current status of the
guest rooms as well as the time of the last status update. Four additional screens can be
accessed via the House Statistics screen.

Hotel/Motel - Guest Names

The Front Desk Terminal can enter and store Guest Names in two data fields. The last name
field accepts up to 15 alphanumeric characters. The first name field accepts up to 6 characters.
They are displayed in uppercase (even if they are entered in lower case), with last name first.
The SUPERSET 4150 or SUPERSET 430 telephone can enter and display one 10-character
name, or can display up to 10 characters of a name entered from a Front Desk Terminal.

Guest names can be displayed on an Attendants Console if entered from the Front desk
Terminal or a SUPERSET 4150 or SUPERSET 430 telephone, but they cannot be entered or
searched for. This feature is only available with Front Desk features and SUPERSET 4150 or
SUPERSET 430 telephones.

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