Mitel SX-2000 - Manual (Page 167)

Feature Description
50003510 Revision A 153
- "Outgoing Call Restriction" disabled
- "Vacant /Reserved Room Default Call Restriction" not set to INTERNAL
- "Occupied Room Default Call Restriction" not set to INTERNAL.
Emergency Calls (911) - Detection and Reporting to Display Sets
This feature presents an audible alarm and a visual signal to the display set when an extension
user places a 911 call or causes the handset to go offhook:
• The alarm consists of a distinctive ringing cadence (approx. 0.6 seconds on and 0.6
seconds off) when the set is on hook, idle, ringing, or in the talk state. The volume of the
alarm can be set with the COS Option 618, Alarm Audio Level for Sets.
• The visual signal consists of a flashing LED on the alarm key. Pressing the alarm key or
Superkey provides the details of the alarm; the user’s extension number and location,
e.g., Extension 2056, Room 212. With this information, the user of the display set can
provide assistance or direct emergency services (for example, police or ambulance per-
sonnel) to the extension where the call originated.
Emergency Calls (911) - Reporting to PSAP
This feature allows you to assign a Customer Emergency Services Identification (CESID)
number to an extension. For a call made to 911, the SX-200 system transmits the extension’s
CESID number to the public network. Where local networks are equipped with a 911 Selection
Router, the CESID will be used to route the call to the Public Access Answering Point (PSAP).
When the call reaches the PSAP, the CESID will be transmitted to the PSAP ALI database
which will allow the dispatching system to show the location information associated with the
CESID, for example street address, station number and room number. The CESID functionality
requires the PRI card or the ISDN PRI Application Software Release 6.0 or greater software.
Expensive Route Warning
A trunk route can be programmed to give an Expensive Route Warning of three short tones.
On SUPERSET display telephones and the SUPERSET Console, the LCD displays a message.
The user can continue with the call or hang up and try again later when a less expensive route
may be available. SUPERSET display telephones have the additional option of camping on to
wait for a less expensive route or placing a callback on a less expensive route.
FAX Tone Detection
FAX Tone Detection allows an incoming FAX call on an automated attendant trunk to be
detected automatically and routed directly to a FAX destination. You must purchase the FAX
Tone Detection and the Automated Attendant feature.
Feature Keys
The programmable line keys on multi-line SUPERSET telephones and Programmable Key
Modules that are commonly used for speedcall and line appearances, may also be used for
feature activation; the user simply presses a feature key.