Additional information, Storagetek’s external web site, Customer resource center – StorageTek 9840 User Manual
Page 20: E-partners site
Preface
xviii
Sixth Edition
95741
■
Additional Information
StorageTek offers several methods for you to obtain additional information.
Please use one of these methods when you want to obtain the latest edition of
this or any other StorageTek publication.
StorageTek’s External Web Site
StorageTek’s external Web site provides marketing, product, event, corporate,
and service information. In addition, the external Web site serves as an entry
point to the Customer Resource Center (CRC) and to the e-Partners site. The
external Web site is accessible to anyone with a Web browser and an Internet
connection.
The URL for the StorageTek external Web site is
Customer Resource Center
StorageTek’s Customer Resource Center (CRC) is a Web site that enables
members to resolve technical issues by searching code fixes and technical
documentation. (This site encompasses the former Electronic Documentation
Center.) CRC membership entitles you to other proactive services, such as
HIPER subscriptions, technical tips, answers to frequently asked questions, and
online product support contact information. Customers who have a current
warranty or a current maintenance service agreement may apply for
membership by clicking on the
Request Password
button on the CRC home
page. StorageTek employees may enter the CRC through PowerPort.
The URL for the CRC is
e-Partners Site
StorageTek’s e-Partners site, former known as the Partners Page or the Channels
Site, is a Web site that provides information about products, services, customer
support, upcoming events, training programs, and sales tools to support
StorageTek’s e-partners. Access to this site, beyond the e-Partners Login page, is
restricted. On the e-Partners Login page, StorageTek employees and current
partners who do not have access can request a login ID and password and
prospective partners can apply to become StorageTek resellers.
The URL for the e-Partners si