StorageTek 9840 - Manual (Page 207)

95741 Sixth Edition 7-11
Save Fails or Fix_CfgErr Indication
Note: When the configuration in the RAM is correct, the drive can
usually operate normally while it remains powered on, even if
the EEPROM or the checksum circuit in the ASIA are damaged.
You can employ the drive that way if you have to wait for
replacement.
4. If the client and drive configurations do not match, there are two
possibilities:
• A damaged used area of the RAM
• A damaged used area of the EEPROM
Reconfigure the drive and save the new configuration:
a. If a used area of the RAM is bad, the save operation will fail, causing a
Save Fails error. In that case the Fix_CfgErr was caused by a bad
RAM and the drive must be replaced.
b. If the save operation succeeds, the EEPROM is probably bad. The new
configuration is properly saved only to the RAM: the EEPROM may have
corrupt data.
Note: When the configuration in the RAM is correct, the drive can
usually operate normally while it remains powered on, even if
the EEPROM is damaged. You can employ the drive that way if
you have to wait for replacement.
5. If applicable, return drive to the operator.
6. If the EEPROM is suspect, record the problem in the site’s logbook.
7. If the configuration problem repeats on the next IPL, it means that the
EEPROM is damaged and the drive should be replaced: you can, however,
reconfigure the drive and use it until a new drive is available.