Save fails error, Fix_cfgerr error, Save fails error -10 fix_cfgerr error -10 – StorageTek 9840 User Manual
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Save Fails or Fix_CfgErr Indication
7-10
Sixth Edition
95741
Save Fails Error
This error can occur when saving a new configuration. It means that the RAM
has failed the save operation. The drive cannot work properly with defective
information in the RAM. Replace the drive.
Fix_CfgErr Error
This error can occur following power on or IPL: the drive configuration data
was sent from the EEPROM to the RAM, and the RAM data failed the ASIA
checksum test. When this error occurs, the drive completes the IPL but remains
offline.
CAUTION:
This error check does not protect you from entering the wrong
configuration in the first place. It only tells you that the RAM content had
somehow changed since the configuration data was last entered. If you
originally entered a wrong configuration and the circuits are in working
order, it will not show up as an error.
This error check does not lock drive operations. You can place the drive
online without changing the drive configuration. Do so only if you
determine that an unused bit in the RAM or EEPROM is bad in
accordance with the following procedure.
1. Check the drive configuration against the client records.
2. If the client records and the drive configurations match, there are two
possibilities:
•
An unused bit in the RAM or EEPROM has become bad.
•
There may be a problem with the ASIA interface.
3. To isolate one of the two possibilities, do the following:
a. Re-save the configuration.
Because the configuration is already apparently correct, re-saving the
configuration will generate and store a new checksum.
If an unused bit of the RAM has become bad, it is now included in the
ASIA checksum and will not show up again as an error.
b. Initiate an IPL of the drive.
c. If the error is not repeated, it is an indication that an unused bit in the
RAM is bad. This problem can now be disregarded. Go to Step 5.
d. If the problem is repeated and the configuration remains correct, there
may be a problem with an unused bit in the EEPROM or with the ASIA
checksum circuit.