HP StorageWorks XP Remote Web Console Software User Manual

Page 136

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Table 11 General XP External Storage troubleshooting (continued)

Corrective action

Error

Status: The external array's status is BUSY.

Busy

Corrective action: The external array's port
is still recognized. Check the external
array's settings and the load on the
external array (for example, check whether
the configuration assigns too much load on
the external array). If you cannot restore
the path, contact your HP account support
representative.

Status: The external array's status is
Reserved. You cannot access the external
array's device from the local array.

LDEV reserved

Corrective action: Remove the Reserve
status on the external array's device.

Status: The external array's status is
Blocked due to an abnormal reply

Response error

(Response). You might not be able to
access the external array's device, or data
protection might be set on the external
array's device.

Corrective action: The external array's port
is recognized. Check the external array's
setting and status. If you cannot restore the
path, contact your HP account support
representative.

Status: The external array (for example, XP)
port attribute changed to Initiator.

Initiator port

Corrective action: Set the external array's
port attribute back to target. If you cannot
restore the path, contact your HP account
support representative.

Status: The port attribute of the external
array changed to RCU target.

RCU target port

Corrective action: Set the port attribute of
the external array to Target. If you cannot
restore the path, contact your HP account
support representative.

Status: The external array's port attribute
is unknown.

Unknown port

Corrective action: The external array's port
is recognized. Check the condition of the
connection (for example, cables and
switches) to the external array. If you
cannot restore the path, contact your
HP account support representative.

Status: The path was removed or the
external array's port cannot be found.

Cannot detect port

There is a problem with the connection to

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Troubleshooting XP External Storage

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