Connecting xp1024/xp128 disk arrays – HP StorageWorks XP Remote Web Console Software User Manual

Page 152

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Table 22 Path status and examples of recovery procedures (XP12000/XP10000 Disk Arrays)

(continued)

Examples of recovery procedures

Path status

Data Retention Utility may have changed the volume's
access attribute.

Check the volume's access attribute. If the volume is
protected by the access attribute, release the protection.

The volume may have been set as a pair volume for data
copy.

Response error

Check if the volume is set as a pair volume for XP Business
Copy Software, XP Continuous Access Synchronous, XP
Continuous Access Journal, or another copy program. If
the volume is set as a pair volume, the volume might be
protected because of the pair status. If the volume is
protected, change the pair status or delete the pair.

Data Retention Utility may have changed the volume's
access attribute.

Check the volume's access attribute. If the volume is
protected by the access attribute, release the protection.

There is a problem with the connection to the external
array. The following are possible causes:

Cannot detect port

The fibre cable is not connected properly.

The topology setting between the external and target
ports does not match.

If the external array is connected through switches, the
switches' settings might not be appropriate.

Check if the fibre cable is connected properly, and use XP
LUN Configuration and Security Manager Software to set
the Fibre Channel port properly.

Data Retention Utility may have enabled LUN security.

Check if LUN security is enabled. If LUN security is
enabled, disable LUN security.

Connecting XP1024/XP128 Disk Arrays

When connecting an XP1024/XP128 Disk Array as the external array, you must set the external
array port host group for one of two types of Windows hosts (host mode 0C: Windows, host mode
2C: Windows Extension).
Also, the port attribute must be the target or RCU target port.

Path status and examples of recovery procedures (XP1024/XP128 Disk Arrays)

“Path status and examples of recovery procedures (XP1024/XP128 Disk Arrays)” (page 152)

shows

examples of recovery procedures when the path status is not normal. When the path status is not
normal, see

“Troubleshooting External Storage XP” (page 134)

and this table to recover the path

status. If you cannot restore the path, contact technical support.

Table 23 Path status and examples of recovery procedures (XP1024/XP128 Disk Arrays)

Examples of recovery procedures

Path status

XP LUN Configuration and Security Manager Software
may have changed the LU paths' settings.

External device setting changed

Check the LU paths' settings. If the LU paths' settings
changed, change the settings back to the ones used when
the volume was mapped. Or use XP External Storage to

152

Notes on connecting external arrays

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