HP StorageWorks XP Remote Web Console Software User Manual

Page 144

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Table 14 Relationship between ports' WWNs and controllers (Thunder 9500V subsystems) (continued)

Port's WWN

Controller

Model

XXXXXXXXXXXXXXX5

XXXXXXXXXXXXXXX6

XXXXXXXXXXXXXXX7

NOTE:

In WWNs, X is an arbitrary number or character. Ports in the same apparatus have

identical values.

Path status and examples of recovery procedures (Thunder 9500V subsystems)

Table 15 (page 144)

shows examples of recovery procedures when the path status is not normal.

When the path status is not normal, see

Troubleshooting External Storage XP

and this table to

recover the path status. If you cannot restore the path, contact you HP account support representative.

Table 15 Path status and examples of recovery procedures (Thunder 9500V subsystems)

Examples of recovery procedures

Path status

XP LUN Configuration and Security Manager Software
may have changed the LU paths' settings.

External device setting changed

Check the LU paths' settings. If the LU paths' settings
changed, change the settings back to the ones used when
the volume was mapped. Or use XP External Storage to
perform the Delete LU operation, and perform the Add LU
operation again.

XP LUN Security Extension Software may have changed
the volume's access attribute.

Check the volume's access attribute. If the volume is
protected by the access attribute, release the protection.

The volume may have been set as a pair volume for data
copy.

Illegal request

Check if the volume is set as a pair volume for XP Business
Copy, XP Continuous Access, or another copy program.
If the volume is set as a pair volume, the volume might be
protected because of the pair status. If the volume is
protected, change the pair status or delete the pair.

XP LUN Security Extension Software may have changed
the volume's access attribute.

Check the volume's access attribute. If the volume is
protected by the access attribute, release the protection.

The volume may have been set as a pair volume for data
copy.

Response error

Check if the volume is set as a pair volume for XP Business
Copy, XP Continuous Access, or another copy program.
If the volume is set as a pair volume, the volume might be
protected because of the pair status. If the volume is
protected, change the pair status or delete the pair.

XP LUN Security Extension Software may have changed
the volume's access attribute.

Check the volume's access attribute. If the volume is
protected by the access attribute, release the protection.

144 Notes on connecting external arrays

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