Konica Minolta Digital StoreFront - Manual (Page 10)

Digital StoreFront 5.2 Administration Reference
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Chapter 9: Production ..................................................................................................................... 417
Contents of the Job Production & Order Management Help Module ................................... 417
Operator View ............................................................................................................................. 417
Introduction to the Operator View .......................................................................................... 417
Managing Jobs from the Operator View .................................................................................. 417
Overview of the Operator View Page ...................................................................................... 419
Job Status in Operator View .................................................................................................... 426
Quick Reference: Processing Jobs from Operator View ................................................................ 429
Job Production and Order Management ...................................................................................... 430
Overview of Job Production & Order Management in Digital StoreFront .................................. 430
Job Production & Order Management in Digital StoreFront ................................................. 430
Order View .................................................................................................................................. 431
Overview of the Order View .................................................................................................... 431
Configure Order View .................................................................................................................. 435
Manage Status ............................................................................................................................ 437
Overview of Managing Statuses .............................................................................................. 437
Final Status Conditions in Operator View............................................................................. 439
Order View Status and Customer Status .............................................................................. 439
Shipment Tracking ....................................................................................................................... 442
Operator View—Shipment Tracking ........................................................................................ 442
Shipment Tracking .............................................................................................................. 442
Chapter 10: Logs and Reporting ...................................................................................................... 445
Contents of the Logs & Reporting Help Module ....................................................................... 445
Reports ....................................................................................................................................... 445
Overview of Reports & Reporting ............................................................................................ 445
Custom Reports in Digital StoreFront ...................................................................................... 445
Anatomy of a Report ........................................................................................................... 445
Business Reports ..................................................................................................................... 446
Production Reports ................................................................................................................. 448
Financial Reports .................................................................................................................... 449
Generating Reports ..................................................................................................................... 450
Viewing Prior Reports ............................................................................................................. 453
To view previously exported reports ................................................................................... 453
Customer Order History .............................................................................................................. 454
Customer Order History .......................................................................................................... 454
Overview of Customer Order History................................................................................... 454
Transaction Log ........................................................................................................................... 457
Overview of the Transaction Log ............................................................................................. 457
Event Log .................................................................................................................................... 459
Overview of the Event Log ...................................................................................................... 459
Dynamic Query Tool .................................................................................................................... 462
Overview of the Dynamic Query Tool ...................................................................................... 462
Limitations of the Dynamic Query Tool ................................................................................ 462
Dynamic Query Tool ................................................................................................................ 462
Creating a New Query with the Dynamic Query tool .................................................................... 464
Using the Dynamic Query Tool to Create a Query .................................................................... 464
Using the Dynamic Query Tool to Create a Query ................................................................ 464
Using Report Filters with the Dynamic Query Tool ................................................................... 467
To add a filter with the Dynamic Query Tool........................................................................ 467
Viewing & Downloading Data with the Dynamic Query Tool .................................................... 470
Reference Guide for Creating Queries with the Dynamic Query Tool (DQT) .................................. 471
Diagnostics & Performance Testing ............................................................................................. 494
Google Analytics Tracking ............................................................................................................ 496