Konica Minolta Digital StoreFront User Manual

Page 193

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Managing Departments

193

To set a CSR user's page access

1.

Go to Administration > Users.

2.

On the Page Access page, grant members of the CSR group access to the following (recommended)

pages:

Storefront

Reports

Select User

Print Services (necessary for placing a print services order)

Order/Quote Confirmation (necessary to complete the order checkout process without errors)

Saved Jobs

Select User (enables the CSR to select a buyer to impersonate)

It is strongly recommended that a CSR belong only to the CSR group. For example, if a

CSR is added to the Administrator group, she or he will have more privileges than intended
(e.g., the ability to add buyers to her or his own list of users and then impersonate any user).

To assign a CSR to a company

1.

Go to Administration > Assign CSRs.

2.

On the Assign CSRs page, in the Select Company pull-down list, select the company to assign the CSR

rights to.

3.

In the Select CSRs section, check the box corresponding to the CSR or CSRs you want to grant proxy

buyer rights to.

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