2 problems, 1 troubleshooting, Problems – Metrohm 914 pH / Conductometer User Manual

Page 72: Troubleshooting

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6.2 Problems

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pH Meter/Conductometer

6.2

Problems

The following list describes some general problems that might occur dur-
ing measurements. Furthermore, the possible causes and solution
approaches are described.

NOTE

Sensor treatment

Follow the instructions given in the respective leaflets for sensors clean-
ing and maintenance.

6.2.1

Troubleshooting

Problem

Cause

Remedy

Measured value set-
ting is sluggish.

The glass membrane or the
diaphragm is contami-
nated.

Clean the electrode following the instruc-
tions in the leaflet.

No measuring sig-
nal.

The sensor is not con-
nected.

Connect the sensor.

Wrong measuring channel
is selected.

Select the correct measuring channel.

The sensor is defective.

Replace the sensor.

The cable is defective.

Replace the cable.

The electrode's reference
system contains air.

Perform an electrode maintenance as
described in the leaflet.

The measuring input and/
or the measuring channel
is defective.

Send the measuring instrument to the
Metrohm Service for inspection and, if nec-
essary, repair.

The instrument does
not start.

The instrument battery is
not charged.

Connect the instrument to the power sup-
ply unit to charge it.
The battery is only charged when the
instrument is on.
(total charging time: approx. 9 hours)

The measured value
drift criterion is not
fulfilled.

The glass membrane or the
diaphragm is contami-
nated.

Clean the electrode following the instruc-
tions in the leaflet.

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