Section 12. troubleshooting, 1 lockouts, holds, and alerts, 1 responding to a lockout, hold, or alert – LAARS MagnaTherm MGV - Installation, Operation and Maintenance Instructions User Manual

Page 71: 2 viewing the lockout and alerthistories

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MagnaTherm Boilers and Water Heaters

Page 67

Section 12
TROUBLESHOOTING

12.1 Lockouts, Holds, and Alerts

The control system on the MagnaTherm responds to

three kinds of trouble indications:

LOCKOUT: A “lockout” is caused by a

serious problem that might involve a safety
issue. Once the controller enters a lockout, the
burners will shut down, and will not be allowed
to run again until the cause of the problem
is corrected, and the control is manually
reset. The controller will also lockout if you
change a safety-related parameter, and the unit

will require ‘Safety Verification’ before the
control will be allowed to operate. (For more

information on verification, see Section 9)
During a lockout condition, the image of the
affected controller on the ‘home’ screen will
appear in red. A bell symbol will appear in the
upper left-hand corner of the control screen.
The system maintains a “history” of the 15
most recent lockouts.

HOLD: The system may enter a “hold” for

a period of time before locking out. This
allows the controller to see if the error becomes
resolved prior to the hard lockout. Holds may
also show during ignition sequence and normal
operation, as the control moves from one task
to another.

ALERT: An “alert” indicates that some feature

of the control system’s operation was not
correct, delayed or waiting for a response.
This indicates a change in state of the control
system and doesn’t necessarily mean there is
a problem. For example, Alerts occur as the
fan speed transitions from the pre-purge to the
startup. This indicates that the control system

is waiting for a condition to be satisfied. No
Reset is required to recover from an alert. The
system maintains a “history” of the 15 most
recent alerts. Sometimes it can be helpful to
check this list as a troubleshooting aid.

12.1.1 Responding to a Lockout, Hold, or Alert

1. If a problem occurs while the system is starting

up, the system will declare a Hold. A brief
explanation of the cause of the Hold will
appear in an orange bar across the bottom of
the screen. If you tap the orange bar, the system
will present more information about the Hold.

Correct the cause of the problem, and press the

button on the screen to clear the Hold.

2. If a serious problem continues, the system will

Lockout. A brief explanation of the cause of the

Lockout will appear in an orange bar across the
bottom of the screen. If you tap the orange bar,
the system will present more information about
the Lockout.

Correct the cause of the problem, and press the

Reset button.

3. If an Alert occurs while the system is running,

the system will present a note across the bottom
of the screen. If you tap the orange bar, the
system will present more information about the
Alert. Press the OK button to indicate that you
have seen the Alert.

4. If an audible alarm on the display is active, you

can use the Silence button to stop it.

12.1.2 Viewing the Lockout and Alert

Histories

If your boiler is in a Lockout status, the Home

Screen will be look like Menu 29

1. To view the Lockout/Alert history, start at the

‘home’ screen Menu 29.

Menu 29. ‘Home’ screen (

shown in Lockout

)

2. Touch the Control Icon in the center of the

screen and the Status Summary Screen will
appear.

Menu 30. Status Summary Menu

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