Fargo technical support, Contacting fargo technical support, Section 6: fargo technical support -1 – FARGO electronic L000286 User Manual

Page 196: Contacting fargo technical support -1

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Fargo Electronics, Inc.

CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 6.1)

6-1

Section 6: Fargo Technical Support

The purpose of this section to provide the Operator with an efficient, step-by-step procedure
to be used when contacting Fargo Technical Support as needed for the CardJet Card Printer.

Contacting Fargo Technical Support

Step

Procedure

1

Read the suggested Sections of the Technical Service and Maintenance Manual in
order to troubleshoot this Printer.

As needed, contact the Fargo Technical Support Group for additional, technical
assistance:

by phone at (952) 941-0050.

OR

by fax at (952) 941-1852.

OR

Contact Fargo Technical Support via the Web:

http://www.fargo.com/tech_support/contact_tech_support.asp

2

Position a phone near the Printer and Computer so Fargo Technicians can help
troubleshoot the Printer(s).

3

Please have a self-test and a sample card ready when calling Fargo Technical
Support.

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