Cleaning the printer, Transporting the printer, Chapter 7 maintenance and troubleshooting – GCC Printers Elite XL User Manual

Page 149

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Chapter 7

Maintenance and troubleshooting

7-2 Chapter 7

Cleaning the printer

Toner spillage inside the printer and soiling on the external surfaces of the
printer should be removed with a damp cloth (cool water). You may also
use a mild soap or detergent on the external surfaces of the printer. Do not
use ammonia or alcohol-based cleaners on or around the printer.

Transporting the printer

Always transport the Elite XL in the original shipping box to ensure
maximum protection of the printer. If you do not have your original
shipping box, you can purchase a replacement box and packing
materials from GCC Technologies (see Appendix I). If you are ship-
ping the Elite XL for repairs, include output samples (for print quality
verification) and a description of the problem including frequency of
the problem, amount of time from power-up that the problem first
occurs, and any other information that you think may be helpful
. Also,
you may not need to ship the toner cartridge, cables, or optional sheet
feeder(s). Call GCC Technical Support at (617) 276-8620 for instructions.

The toner cartridge will properly contain the toner only when the Elite XL
is in its normal, upright operating position. If the printer is tilted (as would
happen when the printer is transported), toner may spill throughout the
inside of the printer. To prevent this from happening, remove the toner
cartridge from the Elite XL and transport it in a separate, well sealed
box
.

Note:

If a small amount of toner spills inside the printer, proper operation will not

be affected. If your output contains stray toner use a small vacuum to clean the
toner from the printer. If a large amount of toner spills inside the printer, take the
printer to a GCC Technologies dealer or authorized service provider for cleaning.

To prepare the Elite XL for transportation:

1.

Remove the power cord, interface cable(s), and optional sheet feeders
(if applicable) from the printer.

2.

Remove the toner cartridge, put it in a plastic bag, and place it into the
original shipping box.

3.

Wrap the printer in the original plastic bag.

4.

Place the printer into the styrofoam cutouts in the bottom of the
original shipping box.

5.

Place the power cable, interface cable(s), and universal paper tray on
top of the printer and secure the cables to the printer with tape.

6.

Place the styrofoam cutouts on top of the printer.

7.

Tape the box shut.

8.

Package the optional sheet feeder, if applicable, and ship separately.

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