GCC Printers Elite XL - Manual (Page 151)

Chapter 7 Maintenance and troubleshooting
7-4 Chapter 7
If the name of your Elite XL does not appear in the “Select a
LaserWriter” scroll box after selecting the LaserWriter 8 or Elite XL
icon:
• Check the On Line status LED on the front panel; it should be solid.
• Check the front panel display window for an error message.
• Check LocalTalk or Ethernet (if available) network cables and connec-
tions.
• Set the front panel 8-pin Serial submenu item to LocalTalk. (See
page 2-10.)
• In the Chooser, make sure that a printer driver (LaserWriter 8 or
Elite XL) icon is highlighted in the left scroll box and verify that
AppleTalk is Active.
• If there are zones in your AppleTalk network, make sure the zone you
select in the Chooser is the zone where the printer is located. If no
zone names appear in the Chooser, there may be a network problem.
Check to see that all devices are properly connected to the network.
LocalTalk problems
If your document does not print and a message appears on your
Macintosh screen stating that the printer could not be found, check the
following regarding the LocalTalk network system:
• Check the On Line status LED on the front panel; it should be solid.
• Check the front panel display window for an error message.
• Set the front panel 8-pin Serial submenu item to LocalTalk.
• In the Chooser, make sure that a printer driver (LaserWriter 8 or
Elite XL) icon is highlighted in the left scroll box and verify that
AppleTalk is Active.
• Check the LocalTalk connection by following the instructions begin-
ning on page 1-20. Verify that all devices are connected properly and
that the network has a beginning and an end.
• Make sure that all computers on the network are using the same
version of the Elite XL software.
• If the printer is in a different zone from the computer, check the
AppleTalk bridge.
• Restart the printer. The front panel should indicate that the printer is
Ready.
If you print to one Elite XL and the page prints to a different printer on the
network, switch each printer off and then on again. Printing to a different
printer can occur if two printers occupy the same LocalTalk address.