GCC Printers Elite XL - Manual (Page 161)

Chapter 7 Maintenance and troubleshooting
7-14 Chapter 7
Poor quality output
Most poor output problems are simple to diagnose and solve. The following
is a list of symptoms, along with a description of the problem and possible
solution(s). If you feel that your problem is not addressed by any of the
following tables or that the suggested solutions (e.g., replacing the toner
cartridge) may not solve your problem, contact GCC Technical Support.
Symptom: Print is light or faded.
Data sent to printer
Press the ON-LINE button to
take the does not print, but
printer off-line, then press the
FORM FEED DATA PRESENT
button to eject the final page or
send the message appears.
Form feed code (decimal
character 12). Last page of
Press the ON-LINE button to
take the does not print, but
printer off-line, then press the
FORM FEED DATA PRESENT
button to eject the final page or
send the message appears.
Form feed code (decimal
Reason Action to take
Moisture in paper. Load fresh, dry paper.
Print density is incorrectly set. Adjust print density.
Toner cartidge is low on toner. Replace toner cartridge.
Toner cartridge is damaged. Replace toner cartridge.
Symptom: Toner spots randomly scattered over the page.
Data sent to printer
Press the ON-LINE button to
take the does not print, but
printer off-line, then press the
FORM FEED DATA PRESENT
button to eject the final page or
send the message appears.
Form feed code (decimal
character 12). Last page of
Press the ON-LINE button to
take the does not print, but
printer off-line, then press the
FORM FEED DATA PRESENT
button to eject the final page or
send the message appears.
Form feed code (decimal
Reason Action to take
Paper does not meet specification. Use recommended paper (see
Appendix B).
Toner cartridge is damaged Replace toner cartridge.
Symptom: Repeating marks evenly spaced on the page.
Data sent to printer
Press the ON-LINE button to
take the does not print, but
printer off-line, then press the
FORM FEED DATA PRESENT
button to eject the final page or
send the message appears.
Form feed code (decimal
character 12). Last page of
Press the ON-LINE button to
take the does not print, but
printer off-line, then press the
FORM FEED DATA PRESENT
button to eject the final page or
send the message appears.
Form feed code (decimal
Reason Action to take
Paper path is dirty. Print some blank sheets of paper to
clear the paper path.
Toner cartridge is damaged. Replace toner cartridge.