Pcl problems, Front panel messages, Chapter 7 maintenance and troubleshooting – GCC Printers Elite XL User Manual

Page 155

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Chapter 7

Maintenance and troubleshooting

7-8 Chapter 7

PCL problems

If your PCL print jobs print incorrectly check the following:

Be sure the PS/PCL Sensing menu in the front panel is set to either
PCL or Auto switch.

Make sure that the LaserJet III driver is installed and selected in your
application.

If the print jobs do not print at all or only partially, try setting the Wait
Timeou
t setting higher. See page 2-9.

Each line of text repeats on the same line:

Change the Line Termination submenu item to CR=CRLF. See page
2-9.

The next line of text starts below the end of the previous line (stairstep
effect):

Change the Line Termination submenu item to LF=CRLF;FF=CRFF.
See page 2-9.

Front panel messages

The front panel LCD window displays messages that indicate the status of
the Elite XL. Some messages are informational, indicating the status of the
print job, while other messages require that some action be taken.

Printer status messages:

Initializing…
The printer is running internal checks in preparation for printing.

Service required <info>
The printer has generated an error that cannot be fixed by the user.
“<info>” will usually be a number, but it can contain more information.
We recommend that you switch the printer off for 5 minutes and then
switch it back on again. If the message returns, have your printer serviced
by GCC authorized personnel

Install toner
The toner cartridge is either missing or not placed correctly.

Toner is low
The Elite XL contains a low toner sensor that will cause this message to be
displayed. When the message is displayed, there is approximately enough
toner left to print 70 “normal” pages.

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