Packing an ex8200 switch or component – Juniper Networks EX8208 User Manual
Page 280
You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone:
•
Case Manager at CSC:
•
Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE: For international or direct-dial options in countries without toll free numbers,
see
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
The support representative validates your request and issues an RMA number for return
of the component.
Related Topics
Packing an EX2200 Switch or Component for Shipping
•
•
Packing an EX3200 or EX4200 Switch or Component for Shipping
•
Packing an EX4500 Switch or Component for Shipping
•
Packing an EX8200 Switch or Component on page 254
•
Returning an EX2200 Switch or Component for Repair or Replacement
•
Returning an EX3200 or EX4200 Switch or Component for Repair or Replacement
•
Returning an EX4500 Switch or Component for Repair or Replacement
•
Returning an EX8200 Switch or Component for Repair or Replacement on page 241
Packing an EX8200 Switch or Component
If you are returning an EX8200 switch or component to Juniper Networks for repair or
replacement, pack the item as described in this topic.
Before you begin packing the switch or component, ensure you have:
•
Followed all the steps listed in “Contacting Customer Support to Obtain Return
Materials Authorization for EX Series Switches” on page 253.
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Retrieved the original shipping carton and packing materials. Contact your JTAC
representative if you do not have these materials, to learn about approved packing
materials. See “Contacting Customer Support to Obtain Return Materials Authorization
for EX Series Switches” on page 253.
•
Ensure you understand how to prevent ESD damage. See “Prevention of Electrostatic
Discharge Damage on EX Series Switches” on page 292.
Copyright © 2010, Juniper Networks, Inc.
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Complete Hardware Guide for EX8208 Ethernet Switches