Juniper Networks EX8208 - Manual (Page 285)

CAUTION: Do not stack switch components. Return individual components in separate
boxes if they do not fit together on one level in the shipping box.
To pack EX8200 switch components:
• Place individual components in antistatic bags.
• Use the original packing materials if they are available. If the original packing materials
are not available, ensure the component is adequately packed to prevent damage
during transit. The packing material you use must be able to support the weight of the
component.
• Ensure that the components are adequately protected by wrapping them well with
packing materials. Pack the component in an oversized box (if the original box is not
available) with extra packing material around the unit so that the component is
prevented from moving around inside the box.
• Securely tape the box closed.
• Write the RMA number on the exterior of the box to ensure proper tracking.
Related Topics Returning an EX8200 Switch or Component for Repair or Replacement on page 241 •
• Parts Inventory (Packing List) for an EX8208 Switch on page 130
• Parts Inventory (Packing List) for an EX8216 Switch
Packing a Line Card Used in an EX8200 Switch
If you are returning a line card to Juniper Networks for repair or replacement, pack it as
described in this topic.
Before you begin packing a line card:
• Ensure that you have taken the necessary precautions to prevent ESD damage (see
“Prevention of Electrostatic Discharge Damage on EX Series Switches” on page 292).
• Ensure that you know how to handle and store the line card (see “Handling and Storing
Line Cards in EX8200 Switches” on page 227).
• Retrieve the original shipping carton and packing materials. Contact your JTAC
representative if you do not have these materials, to learn about approved packing
materials. See “Contacting Customer Support to Obtain Return Materials Authorization
for EX Series Switches” on page 253.
• Obtain an antistatic bag.
CAUTION: Do not stack line cards on top of one another or on top of any other
component. Place each line card separately in an antistatic bag.
259 Copyright © 2010, Juniper Networks, Inc.
Chapter 16: Returning the Switch or Switch Components