Nortel Networks M3110 User Manual

Page 170

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Page 170 of 504

M 3900 description

553-3001-367 Standard 3.00 August 2005

Key 5

Feature

Key 6

Feature

Key 7

Options menu key

Key 8-11

Configured as one of the following standard Call Center features:

Key 8 = * Make Set Busy

Key 9 = * Not Ready (must have CLS = AGN)

Key 10 = * Emergency (must have CLS = AGN)

Key 11 = * Call Supervisor (must have CLS = AGN)

The following features can be configured on any Key 8-11 with the change of
the prelabeled key cap:

Activity Code entry.Agent Answer
Answer Emergency Call
Display Queue = DWC (used with supervisor or agent telephones).
Observe agent
Ring Agent (must have CLS = SPV)

Note: Keys 8-11 are prelabeled in the factory; they are marked in this table
with an asterisk.

Key 16

Message waiting key or another feature

Key 17

Call Transfer key (default)

Key 18

6 Party Conference (default) or A03 (3 Party Conference)

Key 19

Call Forward (default)

Key 20

Ring Again (default)

Key 21

Call Park (default)

Key 22

Ringing Number Pickup (default)

Table 28
M3905 key description (Part 2 of 3)

Key

Description

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