Programming the queue time-out, Programming the overflow set, Programming the queue time-out 177 – Nortel Networks 6.1 User Manual

Page 177: Programming the overflow set 177

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Programming Hunt Groups / 177

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Compact ICS 6.1 System Coordinator Guide

3.

Press ≠. The display shows Member DNs:.

4.

Press ‘ until the display shows If busy:.

5.

Press CHANGE to set the mode: BusyTone, Overflow, Queue.

6.

Press

¨ to exit or ‘ to continue programming.

Programming the queue time-out

This setting allows you to program the number of seconds a call remains in
the Hunt Group queue before it is routed to the overflow position.

1.

At Hunt groups, press ≠. The display shows Show group.

2.

Enter the Hunt Group number you want to program (1-6) or press

to scroll through the groups.

3.

Press ≠. The display shows Member DNs:.

4.

Press ‘ until the display shows Q Timeout:.

5.

Press CHANGE to set the queue time-out: 15, 30, 45, 60, 120, 180.

6.

Press

¨ to exit or ‘ to continue programming.

Programming the overflow set

This setting allows you to program the overflow telephone to which the
Hunt Group calls are to be routed. Unless the overflow position is a Hunt
Group telephone, the call ceases to be a Hunt Group call. If the overflow
telephone is a Hunt Group telephone, the call is treated as a new call and
goes to the bottom of the queue.

The overflow telephone can be a DN number associated with a voice
mailbox.

1.

At Hunt groups, press ≠. The display shows Show group.

2.

Enter the Hunt Group number you want to program (1-6) or press

to scroll through the groups.

3.

Press ≠. The display shows Member DNs:.

4.

Press ‘. The display shows Overflow:.

5.

Press ≠. The display shows Overflow:HGn.

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