Using system features, Using alternate or scheduled services, Preventing certain calls from being made – Nortel Networks 6.1 User Manual

Page 219: Making additional telephones ring, Changing the lines used by outgoing calls, Using system features 219, Using alternate or scheduled services 219, Preventing certain calls from being made 219, Making additional telephones ring 219, Changing the lines used by outgoing calls 219

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Compact ICS 6.1 System Coordinator Guide

Using System features

Using alternate or scheduled services

There are three types of Services to make your Norstar system handle calls
differently on different days and at different times of the day: Ringing
service, Restriction service and Routing service.

Each of the three services, and the six schedules available to each service,
are customized for you by your installer or customer service representative.
They program which telephone is used to turn Services on and off, and
display what Services are in use. This is called the control telephone.

Preventing certain calls from being made

Restriction service prevents a user from making certain kinds of calls from
a telephone or from lines that are available at the telephone. The
restrictions are programmed by your installer or customer service
representative. For example, you might want to restrict long distance
dialing between certain hours of the day.

Making additional telephones ring

Ringing service makes additional telephones ring for incoming calls on
external lines. For instance, all incoming external calls can ring at a
security telephone during the night, or calls to one attendant can ring at
another attendant telephone during lunch. It does not suppress your normal
ringing assignment.

Changing the lines used by outgoing calls

Routing service allows you to assign alternate routes to calls. In this way
you can take advantage of lower costs available on particular routes on
certain days and at certain times. Both the regular and alternate routes are
programmed by your installer or customer service representative .

Note: Your system administrator can also assign alternate routes for

destination codes that are defined to run on a schedule. In this case,

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