Troubleshooting, Using the alarm telephone, Reporting and recording alarm codes – Nortel Networks 6.1 User Manual

Page 249: Testing the telephone, Troubleshooting 249, Using the alarm telephone 249, Reporting and recording alarm codes 249, Testing the telephone 249

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P0603544 02

Compact ICS 6.1 System Coordinator Guide

Troubleshooting

Using the alarm telephone

An alarm telephone displays Norstar system alarm codes, should they
occur. Alarm telephones are Norstar telephones or Business Series
Terminals with two-line displays that are specifically assigned by the
installer to receive system alarm codes.

Reporting and recording alarm codes

If an alarm message appears on the alarm telephone display

1.

Record the alarm number.

2.

Press TIME and record the time displayed.

3.

Call your installer or customer service representative and report the
alarm code.

4.

After speaking to your installer or customer service representative,
press CLEAR.

Displays

Testing the telephone

If you suspect something is wrong with a button, the speaker, the displays,
or some other part of the telephone hardware, you can do a quick test to see
which part of the telephone is broken.

Report this alarm and the time it occurred to your
installer or customer service representative.

Tip -

Ensure that the function of a button matches the

label by pressing

²¥âthen the button.

You can end the telephone testing session anytime by
pressing

¨ or ², unless you are testing those

buttons. The test feature times-out after 30 minutes of no
activity.

Alarm:

61-4-2

TIME

CLEAR

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