Nortel Networks 6.1 - Manual (Page 183)

Programming Hunt Groups / 183
P0603544 02 Compact ICS 6.1 System Coordinator Guide
• Using a headset automatically defaults Silent Monitor to mute. This is
the recommended way of using the Silent Monitor feature.
• Messages received by the supervisor during a silent monitoring
session, will not provide an indication on the display.
• Attempting to initiate any feature keys on the supervisor set, while a
session is active, will terminate the silent monitoring session.
• A priority call or ring again call will be indicated on the display. The
monitoring session will terminate if the call is accepted.
• If a line is assigned to both a ringing group and a hunt group, calls
coming in over this line cannot be monitored.
• If a voice call coming into a supervisor telephone is accepted, any
active monitoring session will be released.
• T7316 telephones used as supervisor may experience problems using
mute and unmute when joining or leaving a silent monitor session.