Upgrade cc-sg, Shut down cc-sg, Figure 141 upgrade cc-sg screen – Raritan Computer CC-SG User Manual
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2. Type your password in the Password field.
3. Accept the default message or type a warning message to display to any users currently
online in the Broadcast message field (for example, you might give users a brief time period
to finish their tasks in CC-SG or tell them why you are restarting the system). All users will
be disconnected when you restart CC-SG.
4. Type the number of minutes, from 0-60, that CC-SG will wait before it restarts in the Restart
after (min) field.
5. Click OK to restart CC-SG or Cancel to exit the screen without restarting. Once you restart
CC-SG, your Broadcast Message appears.
6. Click OK to restart CC-SG. CC-SG will restart, and be ready for use.
Upgrade CC-SG
The upgrade command is used to upgrade CC-SG's firmware to a newer version. To upgrade CC-
SG, you should first have the latest firmware file saved to your client PC. Firmware files can be
found in the Support section of the Raritan Website here:
It is recommended that you first back up CC-SG before upgrading.
Note: If you are operating a CC-SG cluster, you must remove the cluster first and upgrade each
node separately.
1. On the System Maintenance menu, click Maintenance Mode, then Enter Maintenance
Mode to place CC-SG in Maintenance Mode. You will not be able to upgrade CC-SG
without performing this action. Please refer to the Maintenance Mode section of this chapter
for additional information.
2. Once CC-SG is in maintenance mode, on the System Maintenance menu, click Upgrade.
The Upgrade CommandCenter screen appears.
Figure 141 Upgrade CC-SG Screen
3. Click Browse, navigate to and select the CC-SG firmware file, and then click Open.
4. Click OK to upload the firmware file to CC-SG.
5. After the firmware file is uploaded to CC-SG, you will receive a success message. This
indicates that CC-SG has received the file and has begun the upgrade process. All users will
be disconnected from CC-SG at this time. Click OK to exit CC-SG and allow it to restart.
6. You must wait approximately 8 minutes while CC-SG restarts. Close your browser window,
and then clear your browser cache.
7. After 8 minutes, open a new browser window and launch CC-SG. On the Help menu, click
About Raritan Secure Gateway. In the window that appears, check the version number to
verify that the upgrade was successful. If the version has not upgraded, repeat the previous
steps. If upgrade was successful, proceed to the next step.
8. CC-SG will still be in Maintenance Mode, which means that most users cannot login. To
exit Maintenance Mode, on the System Maintenance menu, click Maintenance Mode, and
then click Exit Maintenance Mode. Click OK.
Shut Down CC-SG
These are the recommended methods for Administrators to shut down CC-SG. Shutting down
CC-SG shuts down the CC-SG software, but it does not power off the CC-SG unit.