Xantrex Technology XW User Manual

Page 116

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Warranty and Return

WA–2

975-0307-01-01

What proof of purchase is required?

In any warranty claim, dated proof of purchase must

accompany the product and the product must not have been disassembled or modified without prior
written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:

The dated purchase receipt from the original purchase of the product at point of sale to the end user,
or

The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM)
status, or

The dated invoice or purchase receipt showing the product exchanged under warranty

What does this warranty not cover? This Limited Warranty does not cover normal wear and tear of
the product or costs related to the removal, installation, or troubleshooting of the customer's electrical
systems. This warranty does not apply to and Xantrex will not be responsible for any defect in or
damage to:
a)

the product if it has been misused, neglected, improperly installed, physically damaged or altered,
either internally or externally, or damaged from improper use or use in an unsuitable environment;

b)

the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or
input voltage that creates operating conditions beyond the maximum or minimum limits listed in
the Xantrex product specifications including high input voltage from generators and lightning
strikes;

c)

the product if repairs have been done to it other than by Xantrex or its authorized service centers
(hereafter "ASCs");

d)

the product if it is used as a component part of a product expressly warranted by another manufac-
turer;

e)

the product if its original identification (trade-mark, serial number) markings have been defaced,
altered, or removed.

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