Information about your system – Xantrex Technology XW User Manual

Page 119

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Warranty and Return

975-0307-01-01

WA–5

Information About Your System

As soon as you open your XW Automatic Generator Start package, record the following information
and be sure to keep your proof of purchase.

If you need to contact Customer Service, please record the following details before calling. This
information will help our representatives give you better service.

❐ Serial Number

_________________________________

❐ Purchased From

_________________________________

❐ Purchase Date

_________________________________

❐ Other XW Equipment installed

❐ XW Inverter Charger

Model:__________ Firmware Rev: ____

❐ XW Solar Charge Controller

Model:__________ Firmware Rev: ____

❐ XW System Control panel

Firmware Rev: ____

❐ Length of time XW Auto Generator Start has

been installed

______________________________

❐ Battery/battery bank size

______________________________

❐ Generator brand/type

______________________________

❐ DC wiring size and length

______________________________

❐ Alarm sounding?

______________________________

❐ Description of indicators on front panel

______________________________

❐ Appliances operating when problem occurred

______________________________

❐ Warning or Fault message

______________________________

❐ Description of problem

______________________________

_______________________________________________________________________________

_______________________________________________________________________________

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