ZOLL M Series Defibrillator Rev YH - Manual (Page 85)

B-1
APPENDIX B
TROUBLESHOOTING GUIDES
The troubleshooting guides provided on the following pages are intended for use by non-technical medical personnel
during device operation. This section answers many of the common problems or questions that may arise during
operation.
If trouble persists after consulting this guide, contact the appropriate technical personnel or ZOLL Technical Service
Department. A more detailed troubleshooting guide is found in the M Series Service Manual.
General
Monitor
Symptom Recommended Action
1. Unit does not turn on or unexpectedly shuts off.
• Check that battery pack is properly installed.
• Verify the unit is plugged into AC power.
• Replace battery pack with a fully charged battery pack.
• If the internal lithium battery that powers the Real Time
Clock is fully depleted, the unit will not power up unless
connected to mains power. Qualified service personnel can
consult the M Series Service Manual for instructions on
replacing the internal battery. You can also contact the ZOLL
Technical Service Department for assistance.
2. “X FAULT XX” message.
• A fault has been detected.
• Attempt to clear the “X FAULT XX” message by turning the
SELECTOR SWITCH to OFF then back to the desired
operating mode. Note: Some settings (e.g. alarm settings,
lead selection, ECG size) may need to be restored.
3. “SET CLOCK” or “CLOCK FAULT” message.
• Set time and date information.
• Have qualified service personnel verify that the internal
battery has been replaced within the last 5 years, or contact
the ZOLL Technical Service Department for assistance.
Note: If the internal battery becomes fully depleted, the unit
will not power up unless plugged into AC mains.
4. “ECG LEAD OFF” message.
• Check that ECG cable is connected to patient and instrument.
• Check that ECG electrodes are making good contact and not
dried out.
• If changing from 5 lead ECG patient cable to 3 lead ECG
patient cable, turn unit OFF for at least 10 seconds.
• Replace ECG cable.