HP Color LaserJet 5550 Printer series User Manual

Page 173

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Control panel message

Description

Recommended action

50.X FUSER ERROR

For help press

A fuser error has occurred.

The following are specific fuser errors:

50.1 - A low fuser temperature error has
occurred in the main thermistor.

50.2 - A fuser warm-up service error has
occurred.

50.3 - A high fuser temperature error has
occurred in the main thermistor.

50.4 - A faulty fuser error has occurred.

50.8 - A low fuser temperature error has
occurred in the sub-thermistor.

50.9 - A high fuser temperature error has
occurred in the sub-thermistor.

These errors may be due to an
inadequate power supply, inadequate
line voltage, or a problem with the fuser.

1.

Turn the printer off and then back on.

2.

If the message persists, contact
HP Support at

http://www.hp.com/

support/clj5550

.

51.2Y

PRINTER ERROR

For help press

alternates with

51.2Y

PRINTER ERROR

To continue

turn off then on

Either a beam detects an error, or a
laser error has occured.

The values of Y are:

Y Description

0 - Black

1 - Cyan

2 - Magenta

3 - Yellow

1.

Turn the printer off and then back on.

2.

If the problem persists, contact
HP Support at

http://www.hp.com/

support/clj5550

.

53.XX.X CHECK RAM

DIMM SLOT X

An error occurred on some memory of
the printer.

Values of X, Y, and ZZ are:

X Device Location

1 Slot 1

2 Slot 2

Y Bank Number

1 Bank number 1

2 Bank number 2

3 Bank number 3

4 Bank number 4

ZZ Error Number

01 Unsupported memory

02 Unrecognized memory

03 Under minimum memory limit

04 Exceeded maximum memory limit

05 Failed RAM test

If prompted to do so, press to
continue. The printer should come to the
Ready state, but will not make full use of
all memory installed.

Otherwise:

1.

Turn the printer off.

2.

Verify that all DDR SDRAM meets
specifications and is correctly seated.

3.

Turn the printer on.

4.

If the problem persists, contact
HP Support at

http://www.hp.com/

support/clj5550

.

Control panel messages (continued)

ENWW

Control panel messages

159

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