HP Color LaserJet 5550 Printer series User Manual

Page 175

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background image

Control panel message

Description

Recommended action

59.XY

PRINTER ERROR

For help press

alternates with

59.XY

PRINTER ERROR

To continue

turn off then on

A printer motor error has occurred.

1.

Turn the printer off and then back on.

2.

If the problem persists, contact
HP Support at

http://www.hp.com/

support/clj5550

.

Note: This message might also
appear if the transfer unit is missing
or incorrectly installed. Ensure that
the transfer unit is correctly installed.

62 NO SYSTEM

To continue

turn off then on

No system was found.

1.

Turn the printer off and then back on.

2.

If the problem persists, contact
HP Support at

http://www.hp.com/

support/clj5550

.

68.X PERMANENT

STORAGE FULL

For help press

alternates with

68.X PERMANENT

STORAGE FULL

To continue press

A non-volatile storage device is full.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.

X Description

0 for onboard NVRAM

1 for removable disk (flash or hard)

1.

Press to continue.

2.

For 68.0 errors, turn the printer off
and then back on.

3.

If a 68.0 error persists, contact
HP Support.

4.

For 68.1 errors, use the HP Web
Jetadmin software to delete files
from the disk drive.

5.

For 68.1 errors that persist, contact
HP Support.

68.X PERMANENT

STORAGE WRITE FAIL

To continue press

A non-volatile storage device is full.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.

X Description

0 for onboard NVRAM

1 for removable disk (flash or hard)

1.

Press to continue.

2.

If the message persists, turn the
printer off and then back on.

3.

If the problem persists, contact
HP Support at

http://www.hp.com/

support/clj5550

.

68.X STORAGE ERROR

SETTINGS CHANGED

For help press

alternates with

68.X STORAGE ERROR

SETTINGS CHANGED

To continue press

One or more printer settings saved in the
non-volatile storage device is invalid and
has been reset to its factory default.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.

1.

Press to continue.

2.

If the message persists, turn the
printer off and then back on.

3.

If the problem persists, contact
HP Support at

http://www.hp.com/

support/clj5550

.

79.XXXX

PRINTER ERROR

To continue

turn off then on

A critical hardware error has occurred.

1.

Turn the printer off and then back on.

2.

If the problem persists, contact
HP Support at

http://www.hp.com/

support/clj5550

.

Control panel messages (continued)

ENWW

Control panel messages

161

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